Payday Loan Companies no longer have an exception to Arizona’s Consumer Lenders Act.  Just like other consumer lenders in the state, they must now abide by the 36% annual interest rate cap on consumer loans.

Frequently Asked Questions

If you’ve taken out a loan from one of these lenders since July 1, 2010, and you were charged more than 36% APR (annual-percentage-rate interest), you can file a complaint to recover your money.

Where to Complain, Get Information:

State Regulator:

Arizona Department of Financial Institutions

Financial Enterprises Division

2910 N. 44th Street, Suite 310

Phoenix AZ 85018

Phone: (800) 544-0708

Fax: (602) 381-1225

Regulatory Contact:
Robert Charlton, Assistant Superintendent of Banks

Regulator’s Website

Licensee Database
Complaint Instructions
Complaint Form Link

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Arizona Attorney General’s
Operation Sunset

“OPERATION SUNSET” was started by former Attorney General Terry Goddard, to ensure lenders’ compliance with the 36% interest rate cap.  Current Attorney General Tom Horne is continuing Operation Sunset.

Companies may not offer triple-digit interest payday loans in Arizona any longer, and should have taken down any signs indicating they do.  National payday loan companies that continue to do business in Arizona must abide by the Consumer Lenders Act - Ariz. Revised Statute 6-632 – capping interest rates at 36% APR.

If you’ve seen or experienced a violation of the law,
contact the AG’s Office:

To file a complaint with the Attorney General’s Office, Consumers Information and Complaints Unit, call toll-free:

866-879-5219

or email

operationsunset@azag.gov

Fmr. Attorney General Terry Goddard’s
Cease and Desist Letter to Payday Lenders – June 9, 2010

Attorney General Terry Goddard
To Aggressively Enforce Payday Loan Ban

Press Conference in central Phoenix 6/9/2010